Refund policy

30-Day Money-Back Guarantee
We stand behind every Mitogenex formula with a 30-day return policy. If you’re not fully satisfied, you may request a return within 30 days of delivery.

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Return Eligibility
Items must be unopened, unused, and returned in their original packaging with proof of purchase.

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Start a Return
To begin a return, contact us at info@mitogenex.com or submit a request through our contact page. Once approved, we’ll provide a prepaid return label and instructions.

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Damaged or Incorrect Orders
If your order arrives damaged or incorrect, please contact us and we’ll make it right.

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Refunds
Approved refunds are processed within 10 business days after your return is received and inspected. If your refund has not arrived after 15 business days, please contact us.